Thursday, October 22, 2009

Canon PowerShot SD780IS12.1 MP Digital Camera with 3x Optical Image Stabilized Zoom and 2.5-inch LCD (Black) Buy Now


Let me start bt saying I have always purchased and loved Canon products. Until today.
I wish I could say this canon camera has been a good expereince, but it has not! I went in search of a new small point and shoot to take to outings where I would not want to take my Canon rebel DSLR and my Sony handycam, and after researching cameras, felt like the Powershot 780IS was the best of both worlds; decent picture quality and decent video quality. Initially I was pleased. After I received the camera I began taking snapshots and videos to see how it functioned. Grainy in low light, nice pictures in overcast .. . then the sun came out. . .oh boy. I began getting lines down the LCD in both picture mode and video mode that showed up in playback and on download. I was going to return the camera and after talking to Canon Tech they told me that it would be quicker and easier to go through Canon and get it fixed. When I complained that I would be getting a "refurbished" camera than for the price of a new one, they told me I could discuss that with them and "work it out" once it got there. With the countdown to my vacation I had purchased it to take on at 2.5 weeks, I sent it back to Canon. I received it back today, literally 1 day before we leave.. . and to my distaste, it continues to do the same thing. Again on hold with Canon, they continue to tell me they will "repair" only, and that I should send it back to them, even though they have replaced the ENTIRE INSIDE OF THE CAMERA! I attempted to take pictures AND video in my dining room where there are no windows ,just my chandelier, and now there are purple lines all down the LCD and on playback. With my vacation 1 day away, I now need to decide send it BACK to canon, whose Customer Service has left little to be desired, or send it BACK to Amazon, for either a return or exchange. With one day left until my vacation, clearly I will be cameraless. Perhaps this was an unfortunate incident, however if it was damaged and the inside replaced, it should be functioning properly. So either it wasn't really fixed, or its a poorly made model. You decide, I still haven't.Get more detail about Canon PowerShot SD780IS12.1 MP Digital Camera with 3x Optical Image Stabilized Zoom and 2.5-inch LCD (Black).

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